A joint new outcomes-based framework for improving and supporting local government digitalisation programmes has been launched by the LGA, the Society for Innovation Technology and Modernisation (Socitm), and the Society of Local Authority Chief Executives (Solace).
The framework is intended to promote the use of a common language and shared strategic outcomes by local government when engaging with central government, private, voluntary, and community sectors, as well as with one another.
This will support the design and delivery of modern public services, enabling councils to operate effectively as digital organisations, and champion the digital needs of their communities.
The shared outcomes aim to create agreed understanding, increase digital awareness across stakeholders, as well as enable easier identification and sharing of best practice.
Cllr Neil Prior, Deputy Chair of the LGA’s Improvement and Innovation Board, said:
“We’re really pleased to be working with Socitm and Solace to promote a new outcomes-based framework for improving and supporting local government digitalisation programmes.
“During the pandemic, we saw more than ever before our reliance and need to be able to access services online.
“Councils are already leading the way in providing online services and meeting the digital needs of their local communities.
“However, this partnership working together will set out a common language that will enable us to take this to the next level, better engage with local and central government, and deliver digital services more effectively for residents.”