Bringing the customer to the forefront

St. Modwen Logistics launches ‘Swan Standard’ philosophy.

Throughout 2020 – and despite the COVID-19 pandemic – St. Modwen Logistics has been working with its partners and supply chain to craft a philosophy around the design, build and maintenance of its portfolio of St. Modwen Park developments, home to some of the world’s leading logistics businesses, including Ocado Retail, international courier DHL, and XPO Logistics.

In what is a holistic overview of its schemes, and with a clear focus on its customers’ needs, St. Modwen Logistics is dedicated to enhancing everything from its master planning of projects and product specification to the long-term management and maintenance of its parks. 

The Swan Standard will ensure its highly sought-after core offering is supplemented with enhancements across five key areas: environment and sustainability; wellbeing; community; transport; and security. Such enhancements include commitments to drive our ambitions to achieve net zero carbon developments, with further reductions in embodied and operational carbon by delivering BREEAM Excellent buildings with EPC ratings of A and better. 

Sustainability is hardwired into the Swan Standard’s DNA, and buildings have heating, cooling, water consumption and lighting that is designed to reduce running costs. In addition to this, low-carbon products and designs drive the company towards net zero carbon targets, and robust detailing and product choice enhance the look, feel and longevity of the buildings. 

The high-quality building components will ensure that the units are built to last, giving less cause for refurbishment, while sustainable sourcing of products that are recyclable helps to reduce the buildings’ impact on the planet.

The Swan Standard will not only benefit the wider environment, but also the people who work on and visit the parks, who will reap the rewards of well-enabled spaces, internally and externally. This will help the company continue to deliver on its commitments to achieve 10 per cent biodiversity net gains on its new developments.

Currently, it is being deployed across two of St. Modwen Logistics’ flagship schemes, in Chippenham and Tamworth – the sites already feature operational net zero carbon buildings, enhanced EV charging points and sustainable power generation via PV solar cells.

Richard Carter, Senior Director – Construction at St. Modwen Logistics, said: “Our Swan Standard philosophy is a significant pillar of the core St. Modwen purpose, and is going to make a huge difference to all of our developments and customers. Our sites will now exceed the very highest specifications that modern, forward-thinking and responsible customers expect, and we believe that the Swan Standard certifies our status as one of the leading names in the logistics space. 

“Our work will also have a positive impact on the environment and the communities that our developments serve, helping us work towards our carbon-neutrality targets. From major e-commerce companies and logistics firms to leading regional businesses, we are committed to delivering high-quality logistics units for our customers. Through good design and the thoughtfulness of wellbeing features, St. Modwen Logistics’ buildings with the Swan Standard will provide the company, and its customers, with premises that are fit for purpose today and into the future.”

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